Spring Global is a leading provider of field sales tools for the Consumer Packaged Goods (CPG) industry. We enable users to serve with ease, monitor & control field execution, and leverage a single app with a 360° of the customer. We deliver a proven, flexible, enterprise-grade SaaS solution and our development team is continuously working on innovations to improve and expand the capabilities of our full-stack solution.
We’ve built our field sales tools to enable all users to have access to the customer data they need to ensure excellent customer service. Interactions between your teams are better supported because Sales Reps, Merchandisers, and Delivery drivers all have a single view of the customer.
Spring has experience scaling to tens of thousands of users globally for Consumer Packaged Goods (CPG) companies. Our reliable and highly customizable, configurable solution can handle specific, specialized needs. The solution natively supports multi-language (including double-byte languages), currencies and different times zones, and integrates seamlessly with your other solutions. We are a Gold Microsoft partner. We deploy on Azure, enabling simple integration with other enterprise software including SAP.
Our development team operates on a continuous delivery model with new releases coming out every four weeks. Our solution has a modern, intuitive user interface that users love, which continues to evolve and improve, based on customer feedback. Our developers and support teams make up over 85% of our entire company. The people who built your solution support your solution.
Our loyal customers, such as Unilever and Coca-Cola, will testify to our complete focus on customer service. We work closely with our customers on deliverables and timelines. When we make a commitment, we deliver on it. Our highly skilled professional services team will ensure that we design the right solution for your team, taking in to account your business processes, and importantly, the environment your users work in. Our support team are highly responsive and understand your business in detail, so we prioritize and resolve tickets based on more than just an SLA. We make it our business to understand what is important to you, at different times of the day, week or month to enable us to do this.